FAQ’s
Here are some of our commonly asked questions. If you can’t see what you’re looking for then please get in touch where we’ll be more than happy to answer any questions you may have.
Animals are lovely and messing about in the countryside is fun but you should be aware that animals commonly carry bugs that can be passed on to humans and can cause illness. This can happen through touching animals, surfaces such as fences, gates, the ground – even your shoes.
Thorough hand washing is the best way to prevent infection. Please ensure that children are properly supervised and that you all wash your hands:
- Often throughout your visit
- Immediately after contact with animals
- After visiting the toilet
- Before eating and drinking
Yes, well-behaved dogs on leads are welcome at Sacrewell. You’ll find water bowls for them at reception and outside the mill house and if they enjoy a longer walk you could take them on one of our ramble routes. As we have a large number of toddlers and young visitors on site, we do insist that owners pick up after their dogs and that access to the Playbarn, the shop and the cafe is for assistance dogs only.
There are wide paths around the majority of the farm site, though there is varied terrain and some areas may be too muddy for wheelchairs, particularly in winter months. The reception, shop and cafe areas have step free access. In our historic mill building we offer subtitled and BSL video interpretation, along with fixed location audio narration and a touch-screen virtual tour of the upper floors which are reached by steep, narrow staircases. We have a wheelchair accessible Tractor Ride and our new outdoor playpark is also wheelchair accessible.
Your admission to Sacrewell includes the chance to explore our Grade II listed watermill inside and out and all outdoor play areas. The Playbarn is also included within your admission ticket – remember to bring your socks!
We have several picnic tables around site, with a large area in the mill garden which is next to toilet and handwashing facilities. There’s also a quieter picnic area by the mill pond and, of course, you are welcome to eat your picnic in our Playbarn as well. If you’ve brought a comfy blanket, we don’t mind you popping it down on the grass in these picnic areas.
We have to be very selective in choosing our animals at Sacrewell, so we don’t accept donations of unwanted pets. We suggest that you contact the RSPCA or Wood Green Animal Shelter to see if they can help.
